Terms & Conditions

These terms govern your use of the Ethio Origins Tour website and any inquiry, proposal, reservation, or travel service arranged with us. By using the website or confirming a booking, you agree to these terms and any written conditions included in your final proposal.

Submitting an inquiry does not create a confirmed booking. A booking becomes binding only after we issue written confirmation and receive any required deposit or payment. Your final itinerary, price, inclusions, exclusions, and payment schedule will be stated in your proposal or booking confirmation.

Quoted prices are based on the itinerary, group size, exchange rates, taxes, permits, and supplier costs available when the quote is prepared. We will explain any material price change before confirmation. Payments must be made using the method and schedule shown in your booking documents. Bank or card charges may be payable by the traveler.

Cancellation and amendment terms vary by journey because hotels, flights, permits, guides, and local suppliers apply different rules. The applicable fees and refundable amounts will be shown before you confirm. We may adjust an itinerary when safety, weather, road conditions, government action, supplier availability, or events beyond our reasonable control require it, while making reasonable efforts to provide a suitable alternative.

Travelers are responsible for providing accurate information and obtaining valid passports, visas, vaccinations, travel insurance, and any medical advice required for their journey. You must disclose relevant mobility, dietary, or health needs early enough for us to assess suitable arrangements. Travelers must respect local laws, communities, guides, wildlife, and cultural practices.

Travel in Ethiopia may involve remote areas, altitude, variable roads, wildlife, climate, and limited medical facilities. We strongly recommend comprehensive insurance covering medical treatment, evacuation, cancellation, baggage, and the activities in your itinerary. Participation in any activity is subject to the traveler’s judgment and the instructions of guides and local authorities.

We coordinate services supplied by independent hotels, airlines, transport operators, guides, parks, and other providers. We select suppliers with care but do not control every act or omission of an independent provider. Nothing in these terms excludes liability that cannot lawfully be excluded.

Website text, branding, itineraries, photographs, graphics, and design are owned by Ethio Origins Tour or used with permission. They may not be copied, republished, sold, or commercially exploited without written permission. You must not misuse the website, interfere with its operation, or attempt unauthorized access.

To the extent permitted by law, we are not responsible for losses caused by events outside our reasonable control, including severe weather, natural disaster, epidemic, conflict, government restrictions, transport disruption, or supplier failure. Our responsibility will be assessed under the booking agreement and applicable law.

These terms are governed by the laws of Ethiopia. We encourage you to contact us first so concerns can be resolved promptly and fairly. Questions may be sent through our Contact Us page or to info@ethiooriginstour.com.